Mena Calls Center
Call Center in Erbil
We provide cutting-edge BPO contact center services to our clients across the region. Our core business includes communication management solutions (CMS), Business Process Outsourcing (BPO). MenaCalls is among the pioneers in the region with a:
Highly equipped contact center as we use latest technologies available in the market in both hardware and software.
Experts in Process Management, Workflows and Digital Workplace solutions
Our Multi-channel contact center can support regardless of the media being a phone, email, fax, instant messaging (chat), SMS, email and Voice- in
Multi-lingual workforce to serve your customers in the language they understand.
Well-trained employees to deliver top quality service.
Reliable and scalable call center system that serves Customer needs
We adopt the best quality assurance practices to exceed KPI's pre-set (FCR, C-Sat, AHT)
Reliable and scalable call center system that serves customer needs 24/7
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